Tail-Wags Guarantee

We want every walk to feel effortless and fun. If you and your pup don’t absolutely love your StitchLeash, return it within 30 days for a full refund — with free shipping on returns. No hassle, just happy walks ahead.

1-Year Warranty

Every StitchLeash comes with a 1-year warranty covering manufacturing defects (accessories not included).

Click here for full warranty details.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders over $50 within the continental U.S.

How long does shipping take?

Orders typically ship within 1-2 business days and arrive within 5-7 days, depending on your location.

Do you ship internationally?

Currently, we ship within the US only. We’re working on expanding our shipping options!

What is your return policy?

We stand by our Happiness (and tail-wags) Guarantee! If you’re not 100% satisfied with your StitchLeash, return it within 30 days for a full refund—no questions asked! Plus, returns are free.

How do I start a return?

Simply email woof@stitchleash.com with your order number, and we’ll take care of the rest!

Can I change or cancel my order?

If your order hasn’t shipped yet, reach out to woof@stitchleash.com as soon as possible.

Do StitchLeash products come with a warranty?

Yes! We offer a 1-Year Warranty against manufacturing defects (accessories not included). If you believe your leash has a defect, contact us at woof@stitchleash.com for assistance.

StitchLeash is a premium retractable and nylon dog leash brand designed for convenience, customization, and durability. Our leashes blend style with functionality, offering unique features tailored for both pets and their owners.

What makes StitchLeash different from other leashes?

StitchLeash stands out with:
✅ Happiness (and tail-wags) Guarantee – Love it or get a full refund within 30 days!
✅ Free Shipping & Returns – No worries, no hassle.
✅ Customizable & Stylish designs to fit your adventure and vibe.
✅ Durable, High-Quality Materials for long-lasting use.
✅ 1-Year Warranty – Covers manufacturing defects (accessories not included).
✅ Supporting Animal Welfare – 10% of profits go to a good cause.

How do I choose the right StitchLeash?

The perfect leash depends on your dog’s size, temperament, and the type of walk you’re planning. Many pet parents find that both styles are useful in different situations.

1. Coops Retractable Leash – Flexible Adventures

• Best for: Well-trained dogs who respond reliably to commands and enjoy more freedom.
  
• Ideal for: Small to large dogs up to [insert exact weight limit].
  
• Best use: Open spaces, parks, hikes, and trails where your dog can safely explore.
  
• Features: Smooth retractable mechanism, customizable design, sturdy build for everyday walks.
  
• Perfect if: Your dog has good recall and you want to give them extra roaming room while staying safely connected.
  

2. Bryce Nylon Leash – Classic Fixed-Length

• Best for: Dogs that need more structure, control, or training support.
  
• Ideal for: All sizes, especially strong pullers or excitable dogs.
  
• Best use: City walks, high-traffic areas, training sessions, or anytime you need reliable control.
  
• Features: Heavy-duty yet lightweight nylon, custom stitching options, durable enough for everyday use.
  
• Perfect if: You need a no-fuss, sturdy leash for busy environments or structured training.
  

Which one should you choose?

It depends on your dog and the situation. Many owners keep both: a nylon leash for controlled walks, and a retractable leash for relaxed outings.

Still unsure? Consult your veterinarian or a professional trainer for guidance.

Picking the right size is simple:

• Small to Medium: For dogs up to 55 lbs
  
• Medium to Large: For dogs up to 110 lbs
  

If your dog is right on the weight limit, think about their strength and pulling habits. For strong pullers, it’s best to size up.

Still unsure? Your veterinarian can help guide you — or reach out to us anytime at woof@stitchleash.com. We’re happy to help you find the perfect fit.

What comes with a StitchLeash?

Every StitchLeash arrives walk-ready — it includes built-in clips, a dirty bag holder, and a waste bag dispenser so you can head out the door in seconds.

What’s more, we currently offer add-on accessories like our Treat Pouch and Collapsible Water Bowl to make your walks even easier and more enjoyable. And this is just the start — more Clip & Go™ accessories are on the way!

Absolutely! Have fun and make it your own — whether you’re training a new pup, heading out for a hike, or just enjoying everyday walks. StitchLeash is designed to be customized with accessories that fit your lifestyle.

A few safety tips to keep in mind:

• 
  Always keep a firm grip on the leash and use the lock feature to stay in control.
  
• 
  Extra accessories can make the leash noisier if dropped, which might startle your dog.
  
• 
  Use larger add-ons (like tennis balls) in safe, open areas such as parks — not on busy streets.
  

That way you and your pup can enjoy all the fun of Clip & Go™ while staying safe and confident on every walk.

We use tough, pet-safe materials like strong nylon tape with a reflective strip, a comfy anti-slip handle, and a sturdy hook. It's built to last!

It’s simple! We partner with independent pet shops, boutiques, and gift retailers who want to bring StitchLeash to their customers.

You have two easy options to get started:

1. Order through Faire Direct: faire.com/direct/stitchleash – enjoy 50% discount (up to $150) on 1st and free returns on opening order.
   
2. Work with us directly: Email partnerships@stitchleash.com and our team will help you set up an order and answer any questions.
   

No long process, no hassle — just an award-winning, Clip & Go™ leash system that sells itself on your shelves.

We’re always looking for passionate pet parents to join our Influencer and Affiliates Program.

Have questions? Reach out anytime at charm@stitchleash.com.

We can’t wait to see how you and your pup bring StitchLeash to life!

We’d love to hear from you!

• Dog parents: Need help with your order or have product questions? Drop us a note at woof@stitchleash.com
  
• Want to carry StitchLeash in your shop? Reach us at partnerships@stitchleash.com
  
• Press & Media: For features or product requests, email pr@stitchleash.com
  
• Affiliates & Influencers: Interested in collaborating? Say hi to charm@stitchleash.com